Online Hearing Test
Today Closed
350 NW Eastman Pkwy, Gresham, OR 97030
(503) 465-5766

Our Staff

Ann Merkl

Anne Pacheco, BA, BC-HIS

Board Certified Hearing Instrument Specialist

I have worked for Willoughby Hearing since 2015 and have been a licensed hearing aid specialist for over seven years. I earned a bachelor’s degree from Texas State University. My passion for better hearing stems from my parents’ hearing impairments, so I understand how hearing loss affects families. I have successfully fit hundreds of hearing aids, and I am willing to go the extra mile to make sure my patients receive the best possible results with their hearing instruments.

Heather Ruggles

Patient Care Coordinator

Having been born and raised in the East County/Gresham Area, I am proud to say I love this great community. After attending Reynolds High School and Mt. Hood Community College, I received my Bachelor of Science degree from Eastern Oregon University. However, my greatest accomplishment is raising my son.

In 2013, I began looking for a career that would allow me to help people and enhance their everyday lives. Willoughby Hearing allows me to bring smiles to my patients’ faces every day.

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Customer Reviews

Melissa Heiskari, on Google
Twyla Lunn, on Google

Always a good experience. The people are always professional and personable. I have enjoyed each visit and look forward to my next.

Donald Corbett, on Google

Ann would run hearing tests with hearing Aids in for a Coast Guard license that nobody else would do, even the store where I purchased them. I will definitely be using them again.

Dave Parkin, on Google

Heather and Ann are very experienced, professional, and comfortable to have as our hearing aid professionals. They are careful to make certain finances and warranties are correct

Dan Beeghly, on Google

The staff here are very friendly and professional. Great with scheduling. Please keep up the great service.

Rodney Breazile, on Google

Knowledgeable, competent, helpful, patient, friendly—as always.

Larry Jorgenson, on Google

The Medicare Hearing office of Terry Walter’s was professional, helpful, and knowledgeable. They clearly explained Medicare coverage and hearing options, making the process easy to understand. The service was efficient and courteous. Overall, a positive experience and helpful resources. I would recommend the Medicare Hearing office to anyone needing guidance...

Floria, on Google
Carolyn Olson, on Google

I've had great service with the crew there

Dean Buss, on Google
Lisa, on Google
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