Online Hearing Test
Today 8:00 AM - 4:00 PM
350 NW Eastman Pkwy, Gresham, OR 97030
(503) 465-5766

Our Staff

Ann Merkl

Anne Pacheco, BA, BC-HIS

Board Certified Hearing Instrument Specialist

I have worked for Willoughby Hearing since 2015 and have been a licensed hearing aid specialist for over seven years. I earned a bachelor’s degree from Texas State University. My passion for better hearing stems from my parents’ hearing impairments, so I understand how hearing loss affects families. I have successfully fit hundreds of hearing aids, and I am willing to go the extra mile to make sure my patients receive the best possible results with their hearing instruments.

Heather Ruggles

Regional Administrative Coordinator

Having been born and raised in the East County/Gresham Area, I am proud to say I love this great community. After attending Reynolds High School and Mt. Hood Community College, I received my Bachelor of Science degree from Eastern Oregon University. However, my greatest accomplishment is raising my son.

In 2013, I began looking for a career that would allow me to help people and enhance their everyday lives. Willoughby Hearing allows me to bring smiles to my patients’ faces every day.

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Customer Reviews

Came in without an appointment and they fixed a wire problem on the spot. I have a service plan so it was covered. Everyone is really nice.

tracy bowser, on Google

Took the time to explain options and to explain why in ear was not an option. Explained why 3 follow-ups were recommended.

Arnold Grothues, on Google

You were so kind yesterday understand my situation and helping me with Mom. Walking her to the car for me was such a thoughtful kindness. As always you professionalism is always the best. Thank you so very much.

Karen Reese, on Google

Great staff and experience!

jason kinsey, on Google
Melissa Heiskari, on Google
Twyla Lunn, on Google

Always a good experience. The people are always professional and personable. I have enjoyed each visit and look forward to my next.

Donald Corbett, on Google

Ann would run hearing tests with hearing Aids in for a Coast Guard license that nobody else would do, even the store where I purchased them. I will definitely be using them again.

Dave Parkin, on Google

Heather and Ann are very experienced, professional, and comfortable to have as our hearing aid professionals. They are careful to make certain finances and warranties are correct

Dan Beeghly, on Google

The staff here are very friendly and professional. Great with scheduling. Please keep up the great service.

Rodney Breazile, on Google

Knowledgeable, competent, helpful, patient, friendly—as always.

Larry Jorgenson, on Google
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