Our Staff

Anne Pacheco, BA, BC-HIS

Anne Pacheco, BA, BC-HIS

Board Certified Hearing Instrument Specialist

I have worked for Willoughby Hearing since 2015 and have been a licensed hearing aid specialist for over seven years. I earned a bachelor’s degree from Texas State University. My passion for better hearing stems from my parents’ hearing impairments, so I understand how hearing loss affects families. I have successfully fit hundreds of hearing aids, and I am willing to go the extra mile to make sure my patients receive the best possible results with their hearing instruments.

Heather Ruggles

Heather Ruggles

Patient Services Coordinator

Having been born and raised in the East County/Gresham Area, I am proud to say I love this great community. After attending Reynolds High School and Mt. Hood Community College, I received my Bachelor of Science degree from Eastern Oregon University. However, my greatest accomplishment is raising my son.

In 2013, I began looking for a career that would allow me to help people and enhance their everyday lives. Willoughby Hearing allows me to bring smiles to my patients’ faces every day.

woman with ipad background

Customer Reviews

Very warm place, friendly, professional. Made you feel welcome. I would recommend them.

Patricia Martin, on Google

They were very accommodating for my mom wven as she got tired. Very thorough testing, explained well as we went along.

Anya Getman, on Google

Everyone there is so nice. Ann explained everything in a way that my mom could understand. Mom was able to get new hearing aids at a cost she could afford. It was a very relaxing environment. So glad we decided not to purchase from the other company. mom is happy...

Debbie Trump, on Google

I was greeted with informative information and was made feel as though I were the only person there. All of the information is very understandable and comprehensive and I enjoyed being heard and cared for. They helped me to understand more about my hearing issue and the ability on how...

Joyce Wade, on Google

Extremely friendly and inviting. Super knowledgeable. Listened to all my concerns and answered all questions that I had asked. Got the impression that Willoughby Hearing was not just there to sell me something and actually cared about their patients. Was not pressured to make purchase. Exceptional customer service! Wanted to...

Bruce Lucky, on Google

Schedule Your Free Consultation

Schedule Now