Our Staff

Anne Pacheco, BA, BC-HIS

Anne Pacheco, BA, BC-HIS

Board Certified Hearing Instrument Specialist

I have worked for Willoughby Hearing since 2015 and have been a licensed hearing aid specialist for over seven years. I earned a bachelor’s degree from Texas State University. My passion for better hearing stems from my parents’ hearing impairments, so I understand how hearing loss affects families. I have successfully fit hundreds of hearing aids, and I am willing to go the extra mile to make sure my patients receive the best possible results with their hearing instruments.

Heather Ruggles

Heather Ruggles

Patient Services Coordinator

Having been born and raised in the East County/Gresham Area, I am proud to say I love this great community. After attending Reynolds High School and Mt. Hood Community College, I received my Bachelor of Science degree from Eastern Oregon University. However, my greatest accomplishment is raising my son.

In 2013, I began looking for a career that would allow me to help people and enhance their everyday lives. Willoughby Hearing allows me to bring smiles to my patients’ faces every day.

Customer Reviews

Great place! By appt only!

Lisa Thisisme, on Google

I really enjoyed my interaction with Ann and Heather. They always make me feel comfortable and welcome, very nice ladies.

George Young, on Google

In addition to cleaning my hearing aids, the hearing aid software was updated so my cell phone could again communicate with them. Three months had gone by without that ability. It was good to have it back.

Donald Reed II, on Google

Amazing team they are so helpful and educated it was a wonderful experience and so worth it it’s a real life changer for the patient and family and friends wish we would have had this done years ago my husbands hearing now has made life less stressful and has made...

Kelly Barber, on Google

I knew that I have problems with my hearing before I made the appointment,so I needed to something. They showed what and why to help me correct my hearing. Thank you

Matt Holst, on Google

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