Our Staff

Anne Pacheco, BA, BC-HIS

Anne Pacheco, BA, BC-HIS

Board Certified Hearing Instrument Specialist

I have worked for Willoughby Hearing since 2015 and have been a licensed hearing aid specialist for over seven years. I earned a bachelor’s degree from Texas State University. My passion for better hearing stems from my parents’ hearing impairments, so I understand how hearing loss affects families. I have successfully fit hundreds of hearing aids, and I am willing to go the extra mile to make sure my patients receive the best possible results with their hearing instruments.

Heather Ruggles

Heather Ruggles

Patient Services Coordinator

Having been born and raised in the East County/Gresham Area, I am proud to say I love this great community. After attending Reynolds High School and Mt. Hood Community College, I received my Bachelor of Science degree from Eastern Oregon University. However, my greatest accomplishment is raising my son.

In 2013, I began looking for a career that would allow me to help people and enhance their everyday lives. Willoughby Hearing allows me to bring smiles to my patients’ faces every day.

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Customer Reviews

I enjoyed my time there and they were very efficient.

Diane Gedde, on Google

Anne and Heather are both delightful to work with. My mother has Alzheimer's, and they are so kind and caring in helping with her hearing aids. I couldn't recommend a business more highly.

Nancy D'Inzillo, on Google

Impressive. No shortcuts, the exam and testing preformed thoroughly and professionally, leaving me confident that I had received the best care.

Gordon Joachim, on Google

Pat Ostman, on Google

Charlene Sigler, on Google

Love Willoughby they keep my hearing aids tuned up and have super nice staff!

laural winter, on Google

Friendly and efficient!

steve godfrey, on Google

I like better help aid hearing I like ear loud good my head shock

DeMarcus Jenkins, on Google

Antonio Miranda Soto, on Google

The staff has aways come thru for Dennis, with his hearing aid needs. They are an excellent company and I would highly recommend them for your needs.

Donna Sayler, on Google

John Sayles, on Google

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